This web site is owned and operated by Seventyseven who are dedicated to your total satisfaction. If you have any suggestions or comments or if you need to get in touch, please email us via the email form on the 'Contact Us' page above or use the details below.
If you like what we do please tell your friends. If you dont, please tell us as we want to make your visits as enjoyable as possible. Your feedback is very much appreciated!
10 Sisna Park Road
Phone: +44 (0121) 501 3773
|Making A Purchase|
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'View Basket / Checkout' in the top corner where you can review all items & progress to the Checkout. You will then subsequently be asked for a few details that we need to be able to complete the order.
We accept a range of both credit & debit cards plus we also accept payments via Paypal. If you do not wish to pay online, we can take your order & card information via phone. Please call +44 (0121) 501 3773 to place a telephone order.
If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us by email quoting your order number & details and we will correct the mistake.
|Shipping And Handling|
UK Orders - Free shipping on all UK orders over £30. Our standard charge for delivery of UK orders under £30 is £2.00.
Europe Orders - Our standard charge for delivery of all European orders is £5.00.
International Orders - Our standard charge for delivery of all other International orders is £8.00.
All orders will be despatched via 1st class Royal Mail delivery, Air Mail or our selected Courier service dependant on order size, weight & value. Where possible please make sure you have specified an address where there will be someone available to sign for your package. All delivery charges will automatically be added at the checkout.
We aim to deliver your order as quick as possible!
UK Orders - Orders placed before 2pm Monday - Friday will be despatched same day (excluding bank holidays)**. Weekend orders will be despatched following Monday. Orders despatched using 1st class Royal Mail post should be received in 1-3 days. Orders despatched via courier should arrive next working day - where possible please make sure you have specified an address where there will be someone available to sign for your package. Unfortunately Seventyseven cannot gaurantee next day delivery. If you need an order urgently please telephone us before midday to see if next day delivery can be arranged via courier.
Europe Orders - Should reach you within 5-7 days. Next day delivery is unavailable outside of UK.
International Orders - Delivery times will vary depending on your worldwide location.
You must inform us within 14 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please email us & quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
**Same day despatch service may experience a short delay during busier periods e.g. on the run in to Christmas.
If your prefered style, colour or size is not currently available, please email us and we will do everything we can to advise you when the item is due back in stock.
Seventyseven do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
If you are not completely satisfied with your purchase please return it in its original condition and packaging within 14 days of receipt. We will either issue a full refund or exchange the item for a different size/colour as requested (subject to stock availabilty).
Please contact us via the returns email address below quoting your order number plus the details of your requirements. We will then advise you of the action to take.
10 Sisna Park