//About Us

This web site is owned and operated by Seventyseven who are dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the 'Contact Us' link above or use the details below.

If you like what we do please tell your friends. If you dont, please tell us as we want to make your visits as enjoyable as possible. Your feedback is very much appreciated!

Seventyseven
Unit 4 Sisna Park
Estover Road
Plymouth
Devon
PL7 6AE
UK

Phone: 0121 501 3773
Email: info@seventyseven.co.uk


//Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'View Basket' where you can review all items & progress to the Check out. You will then subsequently be asked for a few details that we need to be able to complete the order.

We accept a range of both credit & debit cards plus we also accept payments via Paypal. If you do not wish to pay online, we can take your order & card information via phone. Please call 0121 501 3773 to place a telephone order.

If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us by email quoting your order number & details and we will correct the mistake.


//Shipping And Handling

All orders will be despatched via 1st class Royal Mail delivery, Air Mail or our selected Courier service dependant on order size, weight & value. All delivery charges will automatically be added at the checkout.

UK Orders - Orders over £30.00 qualify for FREE UK delivery! Orders below £30.00 incur a standard £2.00 delivery charge.

## SPECIAL OFFER - FREE UK DELIVERY ON ALL ORDERS UNTIL XMAS '09. ORDER BY 22nd DECEMBER FOR GUARANTEED PRE-XMAS DELIVERY ##

Europe Orders - Our standard surcharge for delivery of all European orders is £8.00.

International Orders - Our standard surcharge for delivery of all other International orders is £15.00.


//Delivery Schedule

We aim to deliver your order as quick as possible!

UK Orders - Orders placed before 2pm Monday - Friday will be despatched same day (excluding bank holidays). Weekend orders will be despatched following Monday. Orders despatched using 1st class Royal Mail post should be received in 1-3 days. Orders despatched via courier should arrive next working day. Unfortunately Seventyseven cannot gaurantee next day delivery. If you need an order urgently please telephone us before midday to see if next day delivery can be arranged via courier.

Europe Orders - Should reach you within 5-7 days. Next day delivery is unavailable outside of UK.

International Orders - Delivery times will vary depending on your worldwide location.

You must inform us within 7 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please email us & quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.


//Back Orders

If your prefered style, colour or size is not currently available, please email us and we will do everything we can to advise you when the item is due back in stock.
//Privacy Policy

Seventyseven do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.


//Returns Policy

All of our products come with a 14 day no quibble guarantee if you change your mind about your purchase. You are entitled to a full refund, including the cost of delivery. We are also happy to exchange any items (subject to stock).

You can initiate an exchange or return by contacting us via the returns email address below and quoting the order number supplied to you plus the details of your requirements. We will then advise you of the action to take.

Any refund will be paid within 30 days once the returned goods have been received by us. You are responsible for the cost and risk of loss or damage when returning the goods, so we recommend recorded delivery or taking out enough postal insurance to cover their value.

Any goods returned should be in a saleable condition exactly as received including all tags & inner packaging .

Returns Address:

Seventyseven
Unit 4 Sisna Park
Estover Road
Plymouth
Devon
PL7 6AE
UK

Email: returns@seventyseven.co.uk



 

 

Orders placed before 2pm will be despatched same day*. FREE UK delivery on all orders over £30.

*Monday - Friday excluding bank holidays on UK orders only. Weekend orders despatched following Monday.

 

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